Refund Policy

We want to make sure you are 100% happy with your purchase. 

We have two refund policies:

Consumer Customer Refund Policy

Dutch law gives all consumer customers the wright to return all goods bought in a webshop, without any reason. Therefore we allow all consumer customers to return the goods free of charge and get a full refund of the payment. All returns must be made within 14 days of receiving your order.

Business Customer Refund Policy

Business Customers that buy goods from our website do not automatically have the wright to return goods free of charge, following dutch law. However, at Kruyswijk-ICT Hardware BV we prefer to have fully satisfied customers. If you are not happy with the goods that you bought, please contact us at info@kruyswijk-ict.nl and we will work on a satisfying solution with you.